If you are in a life-threatening or emergency medical situation, go to your nearest Emergency Room or call 911. If you are experiencing an urgent mental health crisis, please call your local Crisis Team, nationwide, 24/7 at 988.
If you experience a mental health crisis in Massachusetts, you can call 1-877-382-1609 for urgent assistance.
Login to the patient portal:
MONDAY - CLOSED
TUESDAY, FRIDAY: 12:00 PM - 4:00 PM
WEDNESDAY - THURSDAY: 10:00 AM - 5:00 PM
SATURDAY, SUNDAY, MA STATE HOLIDAYS - CLOSED
Refill Requests:
If you are a current active patient who has been seen by a provider at Towerlight Health and Wellness, you may request a refill of your medication through the Patient Portal link above.
We will only contact you if your refill request is denied. While we do try to approve refills as soon as possible, please allow at least 72 business hours for refill requests to be filled. This excludes weekends and Massachusetts state holidays.
Please check with your pharmacy to see if you have a medication “on hold” in the computer or refilled and ready for pick up first if you are unsure if you need a refill.
Direct referrals from Healthcare Professionals only (e.g., PCP, psychiatrist, Step-down from IP, Psychotherapist, LICSW, PHP, IOP):
Please complete and fax THESE forms to submit a referral for your patient/client for outpatient psychiatric care with Towerlight Health and Wellness.
Current wait-time for an intake appointment is: 5-7 business days (updated June 2024)
Referral must include (please attach):
1) Eval/Bio/Psych/Soc (Psychotherapist) or Copy of Physical/labs & med list (Medical/Psychiatry).
2) Signed Towerlight Health and Wellness Authorization for Release of Information form for the patient’s care team.
3) If stepdown - Anticipated discharge date, discharge note with discharging disposition, last labs, Psychiatry discharge note (with course of stay summary), discharging medications, outpatient psychotherapist contact information (if available).
Do not use this form to send appointment requests (instead, use appointment request application above). Do not use this form if you are an existing patient with questions about your medical care, health concerns, health record, or billing information (use the patient portal).
Do not include confidential information, such as Social Security numbers, financial account numbers, credit card numbers, health insurance information, or medical information in this form.
If you are experiencing an emergency, call 911 or visit your nearest emergency room.
